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| Where do I go to get my vehicle valuated by Quotz? |
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To get your vehicle valuated, you need to make an appointment and come down to our office to get your vehicle surveyed. Our hotline is 6744 7571.
Our office address is 61 Ubi Ave 2 AML Building #07-06 S408898. |
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| How long is the survey process? |
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The survey process itself should take no more than 15 mins during which, your vehicle will be given a thorough inspection and pictures of it will be taken.
All the information will then be distributed to our members for quotes. |
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| When will I get the quoted price for my vehicle? |
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| The bidding will close at 5pm, so you will receive the quoted price for your vehicle by 6pm the next working day. |
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| How will I be informed of the quoted price for my vehicle? |
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| Our staff will call you to let you know of the quoted price. If you would like to confirm the deal,
we will issue you with official quote before you transact with the buyer. |
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| Can I ask for a price higher than that quoted to me? |
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Your vehicle will be put through a vigorous bidding process which will ensure the highest selling price. To ask for a price higher than the quoted price will
not be possible as the buyer would have already been stretched to his maximum to beat the other bidders. We are confident that the price quoted to you is
the best that dealers can offer. Therefore, we have even backed it up with our $100 money back guarantee. |
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| Can I not sell my car if I'm not satisfied with the quoted price? |
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| If you are not ccomfortable with the quoted price, of course you can refuse to sell your vehicle. |
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| Do I have to pay the $100 quotation fee even if I do not sell off my vehicle through Quotz? |
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| The $100 quotation fee is collected at the point of survey. It is payable even if you do not sell off your vehicle through Quotz. |
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| Can I choose the date I want to hand-over my car to the buyer? |
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The hand-over date of your vehicle should be stated on the day of the survey. We will then inform all our dealers of it, so that they can provide a quote based
on the hand-over date. |
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| How long do I get to decide whether I want to sell off my car after getting my quoted price? |
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| All prices quoted to you are valid for a period of 24 hours. If you should take more than 24 hours to decide, we will need to recheck if the quote is still valid. |
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| Ultimately, who do I sell my car to? |
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| You will be selling off your vehicle to the car dealer who has quoted you the highest price. |
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| What happens if the offer price is below my current outstanding loan amount? |
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If the quoted price is below your current outstanding loan, you would have to come up with cash to top-up the difference. This is necessary to complete
the sale process. |
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| Why are trade-in cars excluded from the money-back guarantee? |
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For trade-in cars, some new car dealers do not allow our used car dealers to use the paper rebate to offset the new car registration. Some new car
dealers also use the profit from the new car to offer a higher price for the trade-in car, resulting in an artificially inflated trade-in price. This is the same when
you are buying a used car. These complications have caused us to be unable to extend our guarantee to trade-in vehicles. |
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